Webex Customer Awards
Highlight your achievements and stand out in the spotlight! Nominations are now open for the 4th Annual Webex Customer Awards. This is your opportunity to showcase your innovative use of Webex and Cisco technology.
Let us celebrate you!
We’re rolling out the red carpet to celebrate customers like you in an unforgettable Oscars-style ceremony extravaganza at WebexOne 2025.
Award Categories
Share how your organization is utilizing Webex to transform events, collaboration, employee and customer experiences, and AI. Submit your nomination by Friday, July 4, 2025, at 11:59 PM PST.
Cisco AI Assistant
AI Innovator: Employee Experience
This award recognizes the company that has most successfully showcased vision, foresight, and innovation with their use of Cisco AI Assistant for Webex Suite.
Cisco AI Assistant or Webex AI Agent
AI Innovator: Customer Experience
Celebrating a company that has demonstrated vision, foresight, and innovation through their use of Cisco AI Assistant for Webex Contact Center or Webex AI Agent.
Webex Suite
Collaboration Champion
Webex Calling
Cloud Calling Leader
This award celebrates the company that has most effectively leveraged Webex Calling to enhance employee and customer experience.
Cisco Devices
Workspace Wizard
This award honors the company that has most creatively transformed its workspaces using Cisco devices and technology.
Control Hub
Management & Security Hero
This award celebrates the company that has most effectively optimized collaboration software and hardware management, analytics, and security using Webex.
Webex + Cisco
Future-Proofed Workplaces Genius
Honoring a company making the future-proofed workplace a reality by using Cisco products - such as networking, Meraki, Cisco Spaces, or ThousandEyes - alongside Cisco devices and/or Webex solutions.
Webex Contact Center
Customer Experience Extraordinaire
This award honors the company that most effectively leverages Webex Contact Center solutions to transform the customer journey and create exceptional customer experiences.
Webex Contact Center + Webex
Customer & Employee Experience Standout
This award honors the company that uses Webex Contact Center and Webex Calling or the Webex Suite to transform the customer journey and enhance the employee experience with outstanding results.
Webex Connect (CPaaS)
Customer Communications Trailblazer
This award celebrates the company that has most improved and reimagined the customer journey experience with Webex Connect.
Webex Solutions
Bold Explorer – Government & Public Sector
This award recognizes the company that has most creatively demonstrated out-of-the-box thinking in their use of Webex products in the government and public sector.
Webex Solutions
Bold Explorer – Healthcare
This award honors the company that has demonstrated creativity and out-of-the-box thinking in its use of Webex products within the healthcare sector.
Webex Solutions
Bold Explorer - Finance
This award celebrates the company that has showcased creativity and out-of-the-box thinking in their use of Webex products in finance.
Webex Solutions
Bold Explorer – People's Choice
This award honors an organization for their innovative ideas, strategic approach, and creative use of Webex solutions, and for inspiring others to follow their lead.
Note: this is a people’s choice award where WebexOne attendees can vote for a winner.
Webex Customer + Cisco Partner
Dynamic Duo - People's Choice
This award recognizes a Cisco Partner and Webex customer who collaborated on creative implementation of Webex solutions.
Note: this is a people’s choice award where WebexOne attendees can vote for a winner.
Individual Impact
Webex Luminary
This award celebrates our best Webex customers – individuals that advocate for Webex and are visionaries in their organization driving change by rallying others to embrace Webex.
Frequently asked questions.
Who can nominate a customer for a Webex Customer Award?
We encourage customers to self-nominate; in addition, Cisco employees and partners can submit a nomination on behalf of a customer with the customer’s consent.
Can I submit more than one nomination for the same company?
Yes, you can! Just make sure that you submit a separate nomination form for each award category and ensure that each nomination form only includes content specific to that award.
Are Cisco Partners eligible to submit for the Webex Customer Awards?
The Webex Customer Awards are for Webex customers only, unless specified in the award. We encourage Partners to nominate their customers.
How are winners selected?
Please see each award category for specifics. In general, the best submissions will have metrics and quantifiable benefits of using Webex collaboration and/or customer experience solutions.
Is this program limited to a specific geographic region?
The Webex Customer Awards program is a global program, and we welcome submissions from all regions.
Do the Webex Customer Awards recognize a company or an individual at the company?
The Webex Customer Awards recognize both the company and individuals. The Webex Luminary award recognizes individuals while the other categories recognize a company.
When is the deadline to submit a nomination?
The deadline to submit nominations is July 4, 2025 at 11:59PM PST.
Does the customer need to be registered for WebexOne 2025 to be nominated for an award?
The customer does not need to be registered for WebexOne to be nominated, but finalists must attend the conference in person to be eligible to win.
How will winners for the Bold Explorer: People’s Choice and Dynamic Duo: People's Choice categories be selected?
The winners will be chosen through a popular vote by attendees registered for WebexOne 2025. Only those who are registered attendees will be eligible to vote.
What do I get as a Webex Customer Awards finalist?
Finalists will receive a special finalist gift. More details about the gift are coming soon.
Do I need to attend WebexOne 2025 to win?
Yes, all award finalists must attend WebexOne 2025 in person to be eligible to win. Winners will receive a winner's gift.
When and where will the winners receive their awards?
The winners will be publicly announced at WebexOne 2025 at the Marriott Marquis San Diego Marina. The awards ceremony will be a live, in person event at WebexOne 2025. Winners will receive their gift in person. Stay tuned for the exact date and time of the ceremony.
What will a winning organization or individual receive?
Winners will receive a trophy, a winner’s gift, be featured in a series of Webex Customer Awards blog articles, and/or other marketing or promotional materials.
Who can I contact if I have questions?
Please contact Melody Leatherbury at meltang@cisco.com with any questions regarding the Webex Customer Awards.
